we strive to ensure your orders are delivered to your satisfaction. However, in the rare event that your order is unsatisfactory, we are happy to accept returns for orders, if:
· Product(s) delivered do not match your order;
· Product(s) delivered are past or near its expiry date (medicines with an expiry date of less than 03 months shall be considered as near expiry)
· Product(s) delivered were damaged in transit (Please do not accept product(s) with tampered seal)
· You may request the return in 48 hours of Delivery of the order Shri yash remedies reserves the right to cancel the return request, if the customer reaches out to us after 48 hours of delivery.
CAN You RETURN PART OF ORDER?
· Yes, return is possible at an item level and if you have ordered multiple items, you can request return of a partial quantity
WHAT IS THE PROCESS FOR RETURNING THE PRODUCTS?
· Once we feels that the claim is genuine and reasonable,we will place a new order for replacement of the products and will initiate the collection of product(s) to be returned
· The customer will be required to return the products along with the original packing & bill.
HOW MANY DAYS WILL It TAKE TO REPLACE THE ITEM(S)?
Replaced item(s) of your order will reach you within 6-7days once the return claim is verified
WHAT IS THE MAXIMUM ETA FOR REFUNDS?
Processing refunds will take from 7 to 10 days